Salesforce Field Service Lightning Practice Exam

Which of the following is a limitation of the Field Service Lightning Mobile App for iOS?

1. Creating service appointments

2. Deleting posts

3. Finding work by location

4. All of the above

The correct answer is: All of the above

The Field Service Lightning Mobile App for iOS does have specific limitations that users need to be aware of. While users can perform various functions within the app, certain features may not be fully supported or operational as expected on the iOS platform. Creating service appointments, for instance, is a fundamental aspect of a field service mobile application, but there can be constraints regarding how these appointments are scheduled or modified depending on the app's capabilities and the specific version being used. Deleting posts also has limitations; certain records or activities may not be deletable directly from the mobile app due to permission settings or app design choices that prioritize data integrity and audit trails. Finding work by location might also present challenges, especially if the geographical data is not effectively integrated or if there are restrictions on the type of geographical searches that can be performed through the mobile interface. Therefore, the choice highlighting that all these functionalities have limitations acknowledges that users should understand these constraints to manage their expectations while working with the iOS mobile app.