Salesforce Field Service Lightning Practice Exam

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Which feature is NOT supported in Field Service Lightning Mobile App for iOS regarding posts?

Posting images
Creating audio posts
Bookmarking posts
Sharing posts

The correct answer is: Bookmarking posts

Bookmarking posts is a feature that is not supported in the Field Service Lightning Mobile App for iOS. The app focuses on providing essential functionalities for field technicians, which include posting images, creating audio posts, and sharing posts, all of which enhance communication and documentation in customer interactions. While bookmarking posts could potentially improve navigation and retrieval of previously viewed content, it has not been implemented in the app. This design choice may be driven by the need to streamline the user experience for field users, who typically prioritize quick access to relevant information and tasks over additional features such as bookmarking. Understanding these practical design decisions helps users recognize which functionalities are prioritized within the mobile app.