Salesforce Field Service Lightning Practice Exam

What should you do if the calendar is not visible on the resource pages?

1. Add the VF079_ResourceCalendar Visualforce component to the service appointment layout

2. Add the VF079_ResourceCalendar component to the resource page layout

3. Reset the browser cache

4. Contact support

The correct answer is: Add the VF079_ResourceCalendar component to the resource page layout

The appropriate action to take when the calendar is not visible on the resource pages is to add the VF079_ResourceCalendar component to the resource page layout. This component is specifically designed to provide the functionality of displaying a calendar associated with the resource. Without adding this component to the layout, the calendar will not appear, limiting the ability to manage appointments and resource allocations effectively. Ensuring that the correct Visualforce component is added directly to the resource page layout is essential for the visibility and usability of the calendar feature. This enables field service agents and managers to have quick access to scheduling, thus improving operational efficiency. The other options, while they may seem feasible in some contexts, do not directly address the root cause of the calendar's absence: - Adding the VF079_ResourceCalendar Visualforce component to the service appointment layout would not affect the resource page layout itself, as this layout does not govern the visibility of elements on other layouts. - Resetting the browser cache might resolve some visibility issues, but it is not a targeted solution for the specific absence of the calendar component. - Contacting support might be necessary in unresolved situations, but it should be seen as a last resort after troubleshooting steps, such as ensuring the correct components are in place, have been