Salesforce Field Service Lightning Practice Exam

What permission is needed to enable Field Service Lightning (FSL)?

1. Manage Users

2. Customize Application

3. Modify All Data

4. Edit Read Only Fields

The correct answer is: Customize Application

To enable Field Service Lightning (FSL), the permission required is to customize the application. This permission allows users to make changes to the Salesforce environment, including enabling new features and functionalities like Field Service Lightning. FSL is designed to streamline field operations by providing tools for managing resources, scheduling jobs, and ensuring effective communication between field workers and the central office. When you have the Customize Application permission, you can access the setup area where you can enable FSL, configure settings, and customize the application as needed to suit your organization's requirements. This capability is essential for administrators who are tasked with implementing and maintaining the FSL functionality within Salesforce. The other options, while they may relate to different aspects of Salesforce permissions, do not specifically grant the ability to enable Field Service Lightning. Manage Users pertains to user management capabilities, Modify All Data gives broad access to data in Salesforce, and Edit Read Only Fields is more about data editing limits rather than enabling or configuring an application feature.