Salesforce Field Service Lightning Practice Exam

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What is the maximum number of fields you can configure in the Appointment mini view?

6 fields
8 fields
12 fields
16 fields

The correct answer is: 12 fields

The correct answer is that you can configure a maximum of 12 fields in the Appointment mini view within Salesforce Field Service Lightning. This limit allows organizations to tailor the mini view to meet their specific requirements effectively without overwhelming the users with too much information at once. By configuring 12 fields, users can ensure that they have access to the most relevant data needed at a glance, facilitating better decision-making and task management during service appointments. The mini view is designed to present critical information succinctly, enhancing the overall user experience while still providing comprehensive details to support field service operations.