Salesforce Field Service Lightning Practice Exam

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True or False: The Linked Work Orders and Linked Work Order Line Items related lists on articles are available in Lightning Experience.

True
False
Only in Classic
Only in Salesforce app

The correct answer is: False

The statement is false; the Linked Work Orders and Linked Work Order Line Items related lists are not available in Lightning Experience. While Salesforce continuously updates and enhances its Lightning Experience features, certain legacy functionalities or features that existed in Salesforce Classic may not be fully available or directly replicated in the Lightning interface. This distinction is important as organizations transition from Classic to Lightning, leading to varying levels of functionality and available features. Understanding which features are available helps users adapt processes and optimize their use of Salesforce effectively. In cases like this, organizations should look for alternative ways to manage work order tracking or review related information that aligns with Lightning's capabilities. Familiarity with the available features is crucial in ensuring maximum utility of the Salesforce platform.