Salesforce Field Service Lightning Practice Exam

How many territories can a service territory hierarchy contain at maximum?

1. 500

2. 1,000

3. 1,500

4. 250

The correct answer is: 500

The maximum number of territories that can be included in a service territory hierarchy is 500. This limit is established to ensure optimal performance and manageability within the Salesforce Field Service Lightning application. Hierarchies are important for organizing service territories based on geographical or operational criteria, and having a cap on their number helps maintain clarity and efficiency in service allocation and resource management. Understanding this limit is key for administrators and planners when designing service areas and ensuring that field service operations run smoothly.