Salesforce Field Service Lightning Practice Exam

How can you modify the Appointment List Columns for better visibility?

1. Utilize the Gantt chart settings

2. Access the appointment list columns Field Set

3. Adjust user permissions in Salesforce

4. Change the layout of the Gantt console

The correct answer is: Access the appointment list columns Field Set

Modifying the Appointment List Columns for better visibility is accomplished by accessing the appointment list columns Field Set. Field Sets in Salesforce allow you to customize which fields are displayed in a list view or record page layout without needing to write any code. By adjusting the Field Set for the appointment list, users can choose to show or hide specific fields, thus tailoring the information presented to better meet their needs and enhance clarity. This customization leads to a more organized view, enabling users to quickly identify key details related to appointments. While other options, like utilizing the Gantt chart settings or changing the layout of the Gantt console, may enhance visibility in different contexts, they do not specifically target the appointment list columns. Additionally, adjusting user permissions affects what users can see or do within Salesforce but does not directly modify the columns shown in the appointment list. Therefore, the most relevant action for improving visibility in the context of the appointment list specifically is through the Field Set approach.