Salesforce Field Service Lightning Practice Exam

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Can standard FSL objects be added to your communities?

No, only custom objects are allowed
Yes, using Salesforce Tabs + Visualforce
Yes, but only with advanced customization
No, only service appointments are supported

The correct answer is: Yes, using Salesforce Tabs + Visualforce

The ability to add standard Field Service Lightning (FSL) objects to communities is indeed achieved using Salesforce Tabs + Visualforce. This approach allows users to present standard objects such as Work Orders, Service Enagement, or any other related FSL objects in a community, making it easier for community members to interact with the data. By leveraging Tabs and Visualforce, organizations can create a user-friendly interface that meets specific business needs. For example, custom branding or layout adjustments can be implemented to enhance the user experience. Furthermore, this method permits the embedding of standard functionality within the community framework, ensuring users can access and update information outside of the standard Salesforce interface. While there are options available for customization, the correct choice emphasizes the direct compatibility of standard FSL objects with communities through established Salesforce features. This facilitates smoother data interaction and management for users engaged with field service operations.