Salesforce Field Service Lightning Practice Exam

Creating custom fields on operating hours or time slots in Salesforce Field Service Lightning is not supported. Operating hours and time slots are predefined entities that accommodate the scheduling and availability of service resources. The design of these entities focuses on consistent and reliable scheduling capabilities, which does not extend to user-defined custom fields.

This restriction helps maintain the integrity of the scheduling system, ensuring that the essential features function smoothly without the complications that custom fields could introduce. Consequently, Salesforce does not allow for the addition of custom fields in these particular areas to preserve their intended purpose and functionality.

The other options imply scenarios that don't apply to the customization capabilities of operating hours or time slots. Customization is generally available for many other standard and custom objects within Salesforce, but there are specific limitations for foundational components in scheduling and resource management like these.